Customer story — India

Dr. Nirbhay Shah

Clinic / nursing home · Rajkot, Gujarat, India

How Dr. Nirbhay Shah runs on SoftClinic GenX — a standard deployment delivered and supported by JVS Group.

The challenge

Dr. Nirbhay Shah wanted to move consultations, prescriptions and billing off paper without adding complexity for a small team. The practice needed an EMR that was quick at the front desk and reliable through the day.

The solution

Dr. Nirbhay Shah went live on SoftClinic GenX for registration, the OPD EMR, prescriptions and billing — configured to keep the front desk fast and the clinical record complete.

The result

Dr. Nirbhay Shah runs consultations, prescriptions and billing from a single screen, with patient history available instantly and day-end reporting in a few clicks — on active JVS Group AMC.

“SoftClinic GenX gives us one patient record and dependable support — the system our team relies on every day.”

— Dr. Nirbhay Shah

Draft customer story prepared from JVS Group records for review. Wording to be confirmed with the client before publication.

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