The challenge
As DAL AL SHIFA MUSCAT grew across departments, paper records and disconnected billing made it hard to see one patient across OPD, wards, diagnostics and the pharmacy. The team needed a single system that clinical, front-office and finance staff could all work from.
The solution
JVS Group deployed SoftClinic GenX as DAL AL SHIFA MUSCAT's hospital information system, connecting registration, OPD/IPD, billing on one patient record, with role-based access for clinical and administrative staff.
The result
Clinical, front-office and finance teams now work from one patient record. DAL AL SHIFA MUSCAT has a single view of each patient across departments, consolidated billing, and a platform it can extend module by module — backed by JVS Group support and AMC.
“SoftClinic GenX gives us one patient record and dependable support — the system our team relies on every day.”
— DAL AL SHIFA MUSCATDraft customer story prepared from JVS Group records for review. Wording to be confirmed with the client before publication.