Customer story — India

Niramoy Hospital and Research Centre

Teaching & research hospital · Assam, India

How Niramoy Hospital and Research Centre runs on SoftClinic GenX — a multi-user enterprise deployment delivered and supported by JVS Group.

The challenge

Niramoy Hospital and Research Centre runs a busy clinical and teaching operation. Registration, wards, laboratory and pharmacy each held part of the picture, and a large rotating workforce needed role-based access to the right records without exposing everything.

The solution

SoftClinic GenX was rolled out across Niramoy Hospital and Research Centre as the core HIS, linking registration, wards, laboratory and pharmacy, plus inpatient wards, with role-based access mapped to the institution's clinical and teaching roles.

The result

Niramoy Hospital and Research Centre runs registration, wards, diagnostics and pharmacy from one system, with reporting across departments and access scoped to each role — on ongoing JVS Group support and AMC.

“SoftClinic GenX gives us one patient record and dependable support — the system our team relies on every day.”

— Niramoy Hospital and Research Centre

Draft customer story prepared from JVS Group records for review. Wording to be confirmed with the client before publication.

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