The challenge
As Pyramid Pharma grew across departments, paper records and disconnected billing made it hard to see one patient across OPD, wards, diagnostics and the pharmacy. The team needed a single system that clinical, front-office and finance staff could all work from.
The solution
JVS Group deployed SoftClinic GenX as Pyramid Pharma's hospital information system, connecting registration, OPD/IPD, billing, plus inpatient wards on one patient record, with role-based access for clinical and administrative staff.
The result
Clinical, front-office and finance teams now work from one patient record. Pyramid Pharma has a single view of each patient across departments, consolidated billing, and a platform it can extend module by module — backed by JVS Group support and AMC.
“SoftClinic GenX gives us one patient record and dependable support — the system our team relies on every day.”
— Pyramid PharmaDraft customer story prepared from JVS Group records for review. Wording to be confirmed with the client before publication.